Secure Email

Secure Email

Every email containing patient information needs to be encrypted to be sent out of our office. If you are expecting an email from our office, there are a few more steps to open our encrypted email than a standard email message.

• Your secure email may come from scan@troyinternalmedicine.com or another unmonitored email address. Please do not reply to these email addresses, call the office for further assistance at 248-267-5000.
• In the secure email, click on the “click here” link to start accessing your encrypted message.
• A new webpage will open. Here you will need to create a password, if it is your first time receiving a secure email from our office. Any time you need to access a secure email from our office, use the password you created here.